JD Power’s car owner survey: People are getting fed up with all the useless built-in tech in their cars
For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment. Unsurprisingly, more people are choosing not to use their car’s native infotainment controls. Only 56 percent of owners prefer to use their vehicle’s built-in system...
