South Africa's Armscor is calling for tenders for a Service Desk Solution and FOSS solutions are welcome
This is an opportunity for South African vendors to supply and support an open source solution that could fulfil this need. It could help slash costs for the taxpayer and also keep the investment onshore in South Africa.
There are certainly potential solutions such as iTop or others at https://gadgeteer.co.za/opensourcesoftware#helpdesk that could be considered.
Bid Number: EICT/2017/22
Bid Description: Supply, Development, Maintenance and Support of a Service Desk Management Solution
Name of Institution: ARMSCOR SOC Ltd
National Treasury eTender
Bid Number: EICT/2017/22. Bid Description: Supply, Development, Maintenance and Support of a Service Desk Management Solution Name of Institution: ARMSCOR SOC Ltd Place where goods, works or services are required: ARMSCOR SOC Ltd, 370 Nossob Street, Corner Delmas and Nossob ...